Career Opportunities


Who Are Sevenoaks Sound and Vision?

Sevenoaks Sound and Vision are one of the largest and most highly respected specialist consumer electronics retailers in the UK.

We have been making home entertainment come alive for customers for over 45 years with our national network of stores, as well as our 'best in class' eCommerce website. We have a hard-won reputation for outstanding customer service as well as for building lasting relationships with our business partners in manufacturing and distribution.

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Head Office Roles - eCommerce Customer Service Representative

Reporting to the Head of eCommerce, your role is to assist and support the eCommerce department with customer support enquiries (email and telephone). You will be part of a team which is responsible for handling incoming customer queries and achieving an exceptional level of customer support. This role offers a dynamic environment where you will learn from our existing eCommerce team to solve real problems in real time. If you have a wonderful way with people and want to work in a successful, market leading retail business, this is the opportunity for you.

Key tasks: 

1. To assist with customer enquiries via email and telephone
2. To assist with the processing of customer orders placed online, deal with tracking queries, and answer Amazon messages
3. To assist with returns, including customer repairs and supplier returns
4. To assist with the processing of customer orders and work with the management team to monitor stock accordingly
5. To carry out accurate administration of the fraud management process

Location and hours of work

Monday to Friday 9.00am – 5.30pm based at Head Office (Sevenoaks, Kent), however, travel to other locations may be required. The candidate must be flexible and available outside of normal office hours to monitor inventory and pricing and to respond to urgent customer enquiries.

Please email our HR Department with a CV, Covering Letter and the vacancy you are interested in working at to hr@ssav.com.


Warehouse Assistant Roles

Ideally the candidate will have a clean driving license and warehouse and logistics experience, however we will consider a more general background where appropriate. We are looking for individuals who can demonstrate a high level of autonomy but at the same time know when to look for advice and support.

The role will include assisting in the smooth and efficient running of the warehouse, whilst maintaining high standards of customer service and a safe environment, ensuring a ‘best in class’ experience is delivered to all of our customers, all of the time.

Full training will be given, along with close support from the start to ensure success.

If you think you can make a difference with your ideas and enthusiasm and be part of our continued success and expansion, we want to hear from you. In return, we offer permanent roles with a competitive salary and staff discount scheme, enrolment into an occupational pension scheme and holiday entitlement over the statutory minimum.

This position is based at our Head Office in Sevenoaks.

Please email our HR Department with a CV, Covering Letter and the vacancy you are interested in working at to hr@ssav.com.


Store Manager Roles

Ideally the candidate will have several years of retail experience in consumer electronics, however we will consider a more general, commercial and customer focused retail background where appropriate. We are looking for individuals who can demonstrate a high level of autonomy but at the same time know when to look for advice and support.

The role will require a mature approach to every aspect of the business, including following company policy with diligence, delivering profitable results annually and ensuring a ‘best in class’ experience is delivered to all of our customers, all of the time.

Clear, achievable KPI's are set to assist you in your goal and our expectations in this location are to grow considerably, resulting in a rewarding package for the successful candidate.

Full technical and product training will be given, along with close support from the start to ensure success.

If you think you can make a difference with your ideas and enthusiasm and be part of our continued success and expansion, we want to hear from you. In return, we offer permanent roles with a competitive salary, generous commission and staff discount schemes, enrolment into a occupational pension scheme and holiday entitlement over the statutory minimum.

We have positions available in the following stores:

Loughton (Essex)

If you would like to apply for any future vacancies please email our HR Department with a CV, Covering Letter and the location(s) you are interested in working at to hr@ssav.com.


Assistant Manager Roles

Ideally the candidate will have several years of retail experience in consumer electronics, however we will consider a more general, commercial and customer focused retail background where appropriate. We are looking for individuals who can demonstrate a high level of autonomy but at the same time know when to look for advice and support.

The role will require a mature approach to every aspect of the business, including following company policy with diligence, delivering profitable results annually and ensuring a ‘best in class’ experience is delivered to all of our customers, all of the time.

Clear, achievable KPI's are set to assist you in your goal and our expectations in this location are to grow considerably, resulting in a rewarding package for the successful candidate.

Full technical and product training will be given, along with close support from the start to ensure success.

If you think you can make a difference with your ideas and enthusiasm and be part of our continued success and expansion, we want to hear from you. In return, we offer permanent roles with a competitive salary, generous commission and staff discount schemes, enrolment into a occupational pension scheme and holiday entitlement over the statutory minimum.

We have positions available in the following stores:

Guildford (Surrey)
Kingston (Surrey)
Manchester (Greater Manchester)

Please email our HR Department with a CV, Covering Letter and the location(s) you are interested in working at to hr@ssav.com.


Senior Sales Consultant Roles

Ideally the candidate will have several years of retail experience in consumer electronics, however we will consider a more general, commercial and customer focused retail background where appropriate. We are looking for individuals who can demonstrate a high level of autonomy but at the same time know when to look for advice and support.

The role will include assisting in the smooth and efficient running of the store, in order to maximise sales and profits, whilst maintaining high standards of customer service and a safe and attractive environment for both customers and staff, and ensuring a ‘best in class’ experience is delivered to all of our customers, all of the time.

Full technical and product training will be given, along with close support from the start to ensure success.

If you think you can make a difference with your ideas and enthusiasm and be part of our continued success and expansion, we want to hear from you. In return, we offer permanent roles with a competitive salary, generous commission and staff discount schemes, enrolment into a occupational pension scheme and holiday entitlement over the statutory minimum.

We have positions available in the following stores:

Guildford (Surrey)
Kingston (Surrey)
Loughton (Essex)
Tunbridge Wells (Kent)
Manchester (Greater Manchester)

Please email our HR Department with a CV, Covering Letter and the location(s) you are interested in working at to hr@ssav.com.


Sales Consultant Roles

Ideally some consumer electronics retail experience would be preferred, however we will consider a more general customer focused background, as well as a passion for music and movies.

The role will include assisting in the smooth and efficient running of the store, in order to maximise sales and profits, whilst maintaining high standards of customer service and a safe and attractive environment for both customers and staff, ensuring a 'best in class' experience is delivered to all of our customers, all of the time.

Full technical and product training will be given, along with close support from the start to ensure success.

If you think you can make a difference with your ideas and enthusiasm and be part of our continued success and expansion, we want to hear from you. In return, we offer permanent roles with a competitive salary, generous commission and staff discount schemes, enrolment into a occupational pension scheme and holiday entitlement over the statutory minimum.

We have this position available in the following stores:

Guildford (Surrey)
Kingston (Surrey)
Loughton (Essex)
Manchester (Greater Manchester)
Tunbridge Wells (Kent)

Please email our HR Department with a CV and covering letter to hr@ssav.com.


Saturday Sales Consultant Roles

Your role will include assisting in the smooth and efficient running of the store, in order to maximise sales and profits, whilst maintaining high standards of customer service and a safe and attractive environment for both customers and staff. The ideal candidate will have the flexibility to work extra hours during the week, as required.

We have positions available in the following stores:

Chelsea (London)
Loughton (Essex)
Solihull (West Midlands)
Swiss Cottage (London)

Please email our HR Department with a CV, Covering Letter and the location(s) you are interested in working at to hr@ssav.com.


Sales Advisor/Assistant Installer Roles

Your role will involve assisting the CI (Custom Installation) installer with all aspects of installations including wall-mounting TVs, cinema installations, networking setup and maintenance. As well as installation work you are also required to work in store as a Sales Advisor. This position would be best suited to someone with a keen interest in technology, audio visual equipment, and someone who is confident talking to the public in person and via the phone.

We have positions available in the following stores:

Reading (Berkshire) 

Please apply with a CV in store or email your CV and a cover letter to reading@ssav.com

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